Help Centre

Earnify is for eligible South African residents aged 18 or older. There is no parent or guardian consent route for anyone under 18. See section 2 of our Terms.

Visit our registration page and sign up with your South African mobile number. You'll need to create a password. An email address is optional at sign-up, but Earnify tasks and password reset need one, and you can add it later from your profile. Registration takes less than 60 seconds.

Earnify is free to join and use. There are no registration or subscription fees. A withdrawal processing fee of up to 5% may apply and is always shown before you confirm.

Yes. A valid South African mobile number (+27) is required to register on the website, and for withdrawals. It is used for account verification and security.

Complete surveys, games and offers from our partner walls on the Earn page, or Earnify tasks on the Tasks page, which need a confirmed email address. Every offer shows its reward in points before you start. You can also earn bonus points from streaks, daily challenges and referrals.

• Surveys: Answer questions from market researchers and get paid.
• Games: Install a game and reach the goal the offer states to earn.
• Offers & Apps: Install apps, sign up, or finish short tasks.
• Quick Clicks: Small, fast jobs when you only have a minute.

100 points = R1.00. So 500 points = R5, 1,000 points = R10, and so on. This rate is fixed and shown throughout the platform.

Task availability depends on advertisers, eligibility and fraud-prevention controls. Earnify does not impose a general daily earnings cap.

Points expire only if your account is inactive for 180 consecutive days, meaning no login, no completed task or offer and no withdrawal request. If your account has an email address, we email you 14 days before that happens.

A streak counts the days in a row on which at least one reward is credited to your wallet. Earnify tasks, Quick Clicks, surveys, games and partner offers all count once the reward is credited to your wallet, including a missing reward we credit after you report it. Opening an offer without completing it, pending or unconfirmed rewards and rejected rewards don't count, and a reward the provider reverses after it was credited comes off your tier progress. From day 7, each Earnify task pays 10% more; partner offers pay the reward they show. One missed day a week is forgiven automatically.

• Day 7: a one-off bonus of 50 points.
• Day 30: a one-off bonus of 200 points, plus the 30-Day Streak badge.

Streaks and credited tasks and offers move you up the tiers. See the tier requirements.

Share your referral code. When someone signs up with it, you earn 10% of the task and offer rewards they earn, on top of their reward (it never comes out of theirs). Find your code on the Referrals page. Self-referrals and duplicate accounts are not allowed.

The most common reasons:

• The provider has not confirmed the completion yet. Some offers take days, and the offer usually says how long.
• Not every step of the offer was completed, or it was completed on a different device or browser.
• Tracking was blocked by an ad blocker, a VPN or blocked cookies.
• You had already completed that offer, or you were screened out of a survey.
• For Earnify tasks: the verification answer was wrong or the page was left before the timer ended.

Task availability depends on advertisers, eligibility and fraud-prevention controls. Earnify does not impose a general daily earnings cap.

Use the missing-reward form, or the Report link next to a reward in your Earnings history. Tell us the provider, the offer, the reward you expected and the date. A screenshot helps. We attach the reference the provider uses for your account and any callbacks we received.

Each report gets a reference such as RC-000123 and a status you can follow on your reports page: Submitted, Investigating, Sent to provider, then Resolved. If your account has an email address, we also email you at each step. For partner offers the provider makes the final decision.

The minimum withdrawal is R50 (5,000 points) for every payout method. Because the 5% fee is added on top, a R50 withdrawal needs 5,250 points in your balance. Retail vouchers, Capitec Pay and bank EFT all use the same minimum. What changes with verification is which methods you can use and your monthly limit, not the minimum.

• Retail vouchers: 1–24 hours.
• Capitec Pay: 1–24 hours, after a 48-hour security hold.
• Bank EFT: 24–72 business hours, after a 48-hour security hold.

Capitec and bank EFT payouts, payouts to a method added in the last 48 hours, and any withdrawal from an account less than 7 days old start with a 48-hour security hold. Payout times count from the end of the hold. Processing can take longer on weekends, public holidays or during high volume. Each withdrawal in your history shows when it is expected, and our payouts page explains every method.

First, check your withdrawal status and expected time on the Withdrawals page, and our status page for known payout delays. If it has passed the expected time, contact us at info@earnify.co.za with your withdrawal reference.

• Level 0 (Unverified): No verification needed. Payout methods: Retail vouchers. Monthly limit: R50.
• Level 1 (Email verified): Confirm your email address with a 6-digit code. Payout methods: Retail vouchers, Capitec Pay and Bank EFT. Monthly limit: R500.
• Level 2 (ID verified): Verify a South African ID number. No document upload. Payout methods: Retail vouchers, Capitec Pay and Bank EFT. Monthly limit: R5,000.

Level 2 is also required for Gold tier. A withdrawal needs a one-time code we email you if, with it, your withdrawals in the last 24 hours come to more than R50. Once your email address is confirmed, adding a payout method needs an emailed code too.

Earnify is for eligible South African residents aged 18 or older. If you live in South Africa but don't have a South African ID number, you can save your passport details. Passports may be accepted for identity verification where applicable. Level 2 verification currently needs a South African ID number, so saving passport details does not change your verification level on its own. You can save your passport number and the country that issued it on the verification page. Levels 0 and 1 are open to every eligible member.

Email verification completes as soon as you enter the 6-digit code. South African ID verification completes immediately when the number is valid. We never ask for a photo or a copy of your ID.

Visit the Forgot Password page and enter your registered email. You'll receive a code to verify your identity and set a new password. If your account has no email address, add one from your Profile while you can still sign in with your phone number; otherwise contact info@earnify.co.za.

For security reasons, phone number changes require identity verification. Contact info@earnify.co.za and we'll guide you through the process.

Everything you can do is on Privacy & Security: download your data, correct it, delete your account (signed in: Profile, then Delete Account), object to processing, or contact our Information Officer. Withdraw any available balance before deleting your account, because remaining points are forfeited.

Check our status page first. Enable Data Saver in your Profile settings for a lighter site on slow connections. For a task error, refresh, clear your browser cache and try again. Some offers are temporarily unavailable because of advertiser limits.